Security and data handling
What is true, stated plainly. There are no compliance badges on this page because there are no certifications behind them — and a logo you cannot verify is worth less than a description you can check.
What is stored
- Your topics, the videos produced for them, and the copy written for each post.
- Source footage and transcripts for videos you asked to be clipped.
- Publishing credentials for the accounts you connect, and the view counts of posts we published.
- Your email address, and — if you subscribe — a customer reference held by Stripe.
Separation between customers
Every record belongs to exactly one account, and that ownership is enforced in the data layer rather than by each screen remembering to filter correctly. It is the difference between a rule the system applies and a habit developers have to maintain.
Payments
Card details are handled by Stripe and never reach FleetClip’s servers. Subscriptions are managed through Stripe’s own customer portal, so cancelling never depends on us processing a request.
Deleting everything
Account deletion removes your topics, videos, posts and stored media. It is irreversible by design — there is no soft-delete holding your footage after you asked for it to be gone.
Common questions
Do you train models on my videos?
No. Your videos and transcripts are used to produce your own content and nothing else.
Can other customers see my content?
No. Every record is scoped to the account that owns it, enforced in the data layer rather than by each screen remembering to filter — which is the difference between a rule and a habit.
What access do you have to my social accounts?
Publishing permission for the accounts you connect, and read access to the post statistics of what was published. Connections are made through each platform’s own authorisation flow and can be revoked there or here at any time.
What happens if I delete my account?
Your topics, videos, posts and stored media are deleted. The deletion page describes how to request it and what is removed.